1321 days ago
Joshua’s dinosaur Easter Egg arrived c/o Amazon the Wednesday before Easter and within 48 hours of order. But the one for the Mrs arrived late in the afternoon of Easter Sunday. I opened the box when I returned home from Woodlarks training walk number 3, 16 miles of pain, and I was already in a foul mood thanks to the purple window when I discovered an egg that had more than half melted, as you can see below. It was too late to find a replacement but the Mrs was surprisingly understanding as I had prepared three amazing suppers for what was also her Birthday weekend and some spectacular brunches. So notwithstanding one stand up row with a mad lefty pal of hers who was staying for the weekend, I was in the good books of the boss and she empathised on the egg. But it got worse from there as far as Amazon is concerned.
2845 days ago
It is not that he is a smug bastard constantly appearing on our TV screens to say how much money he and his frightful Mrs have given away to support all the good causes favoured by the bien pensants although that is enough to make me want to put him on one of Richard Branson's dodgy rockets along with Saint Bono of tax-dodging and Branson himself on a one way trip to outer space. What really riles me about Gates and Microsoft is how upgrades and updates that I neither want nor need really fuck my life up.
3163 days ago
Back at Easyjet (EZJ), as CEO Carolyn McCall agonises about how she can get more women flying her planes, her Customer (lack of) Services Teams has emailed a apology to those folks whose Cretan holidays it trashed on Wednesday, including me. The apology is vague and does not wash. I Fiske it below.
4474 days ago
At one level you cannot fault RyanAir and EasyJet. Fuel prices are high, overall passenger volumes soft and while the flag carriers report dire numbers, these companies continue to make vast profits. Crack out the nasty sparkling white wine at 9 euro for a small plastic bottle and let’s party. But at another level, as a customer, I use them because it is cheaper to do so but hate them more every time I travel with them.
The Daily Mail today brings you a couple of reasons to hate EasyAir and I bring you another. First we have the case of the lady who was admittedly travelling with Monarch Airlines but since it operates a similar sort of service I lump it in with the general pile. This poor lady (who seems to have a penchant for covering herself in hideous tattoos and so I shall spare you the link) told Monarch staff that she was cold and asked for a blanket. Sadly this was against Health & Safety Regulations and so she had to shiver. Ten minutes later staff wandered round offering all passengers a pack of an eye mask, blow up pillow and er…a blanket for just £5. But i thought you said something spurious about Health & Safety?
